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Installer vetting

F-Gas Certification: How to Check Your Installer

Anyone who installs, services or decommissions air conditioning in the UK must hold an F-Gas qualification, and the company they work for must be F-Gas certified too. It is the law — and the quickest way to separate a professional from someone with a van and a vacuum pump. Here is what the certificates mean, how to check them in two minutes, and what a compliant handover looks like.

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What the F-Gas Regulations require

Air conditioning circulates a refrigerant — today almost always R32 — which is a fluorinated greenhouse gas ("F-gas") with a global-warming potential hundreds of times that of CO₂. The UK F-Gas Regulation (retained from EU Regulation 517/2014, enforced by the Environment Agency in England with equivalents elsewhere in the UK) makes it an offence for anyone without the right qualification to install, service, repair, leak-check, recover or decommission equipment containing F-gas. Deliberately venting refrigerant is a separate offence. Businesses employing engineers for this work must hold a company certificate in their own right.

So two things are certified: the individual engineer (a personal qualification) and the company (procedures, equipment and records). A reputable installer has both and shows you both without being asked twice.

F-Gas Categories I–IV explained

CategoryWhat it permitsRelevant to your install?
Category IAll activities on any size of system: installation, servicing, leak checking, recovery, decommissioningYes — what an installing engineer should hold
Category IIInstallation, servicing and recovery on systems under 3 kg of refrigerant; leak checks without breaking into the circuitAdequate for small splits; Category I is the norm
Category IIIRefrigerant recovery only, on small systemsNo — does not permit installation
Category IVLeak checking only, without breaking into the circuitNo — inspection, not installation

Awarded by bodies such as City & Guilds (2079) and LCL Awards after assessed practical and written tests. The certificate does not expire, but company schemes require evidence of ongoing competence.

REFCOM, Quidos and Bureau Veritas

Company F-Gas certification is issued by DEFRA-approved bodies. In England and Wales the names you will most often see are REFCOM (the largest scheme, run by BESA), Quidos and Bureau Veritas; Scotland and Northern Ireland have their own approved bodies. A certified company must show it employs qualified engineers, owns proper recovery and leak-detection equipment, keeps refrigerant records and has procedures for handling and disposal. REFCOM "Elite" adds an audited quality standard above the statutory minimum. The company certificate is what makes the business legal to trade in this work — a sole trader with a personal Category I ticket still needs one in their own name. If an installer cannot name their certification body and number, that is your answer.

How to check the register

  1. Ask for the company's F-Gas certificate number and scheme (REFCOM, Quidos, Bureau Veritas). Any surveying engineer will know it.
  2. Look the company up on the scheme's public register. REFCOM publishes a searchable member directory; Quidos and Bureau Veritas verify on request. Check the trading name and address match the company quoting you.
  3. Ask the engineer doing the work for their personal F-Gas certificate and check the category. Subcontracted labour is common and fine, provided the subcontractor is certified too.
  4. Ask about manufacturer accreditation. Extended warranties from Daikin, Mitsubishi Electric and others — typically 5–7 years — depend on installation by an accredited business, which in turn requires F-Gas certification. See our brands hub.
  5. Check Waste Carrier registration if old equipment is being removed: recovered refrigerant and old units are controlled waste.

What goes wrong with uncertified installers

The qualification exists because the work is unforgiving. Pipework not pressure-tested with nitrogen and properly evacuated traps moisture and air in the circuit, which corrodes the compressor from the inside; the unit runs fine for a summer and fails in year three. Refrigerant "topped up" rather than leak-tested leaks out again. Flare joints made without a torque wrench weep slowly. None of it is visible on handover day. An uncertified installation can also void the manufacturer's warranty and leave you with a system a certified engineer may refuse to touch until it is brought up to standard.

Records, leak checks and the F-Gas logbook

Systems containing 5 tonnes CO₂-equivalent or more of refrigerant (roughly 7.4 kg of R32) must have periodic leak checks and records kept by the operator. Most single domestic splits sit well below that (a 3.5 kW unit typically holds under 1 kg), but multi-splits and small commercial systems can cross it, and many installers issue a simple F-Gas logbook regardless. Whatever the size, at handover you should receive a commissioning sheet recording refrigerant type and charge, pressure-test and vacuum readings and running temperatures; serial numbers; warranty registration; and the installer's company certificate details. Keep them with the house paperwork.

Questions to ask before you accept a quote

  • Which F-Gas company certification scheme are you registered with, and what is your number?
  • Will the engineer on the day hold a Category I certificate? Can I see it?
  • Are you an accredited installer for the brand quoted, and what warranty does that give me?
  • Do you nitrogen pressure-test and pull a vacuum on every installation, with the readings on the commissioning sheet?
  • What public liability insurance do you carry?
  • Who do I call if there is a fault in year two — you, or the manufacturer?

Every engineer Air Con Surrey matches you with is vetted and F-Gas certified as a condition of joining the network — but ask anyway; a good installer will be pleased you did. For the rest of the comparison see our guide to comparing quotes.

FAQs

The legal qualification required in the UK to work on equipment containing fluorinated refrigerant gases, which includes virtually all air conditioning. Engineers hold a personal certificate (Categories I to IV) and the business must hold a company certificate from a DEFRA-approved body such as REFCOM, Quidos or Bureau Veritas.
Yes. Under the UK F-Gas Regulation it is an offence for an unqualified person to install, service, leak-check, recover or decommission F-gas equipment, and for an uncertified company to carry out that work commercially. Deliberately venting refrigerant is a further offence.
Ask for the company's certification scheme and registration number, then look them up on that scheme's public register (REFCOM has a searchable member directory). Check the trading name matches, and ask the engineer attending for their personal Category I certificate.
Mandatory leak-check records apply to systems holding 5 tonnes CO2-equivalent or more of refrigerant, which most single domestic splits fall below. Many installers issue a logbook anyway, and you should always receive a commissioning sheet showing refrigerant charge, pressure-test and vacuum readings, plus warranty registration details.
Not legally, unless they personally hold an F-Gas qualification and work through a certified company. Pre-charged quick-connect kits are marketed for DIY, but connecting the refrigerant circuit is still F-gas work, and the manufacturer warranty will almost always require an accredited, certified installer.

Sources & methodology

  • UK F-Gas Regulation (retained Regulation (EU) 517/2014 as amended) and Environment Agency guidance on certification and leak-check thresholds.
  • Certification bodies: REFCOM (BESA), Quidos, Bureau Veritas; personal qualifications City & Guilds 2079 and LCL Awards.
  • Refrigerant charge and CO2-equivalent figures from manufacturer data for current R32 split systems (R32 GWP 675).

Matched with vetted, F-Gas certified engineers

Air Con Surrey is a free matching service. Tell us about your property and we'll match you with local engineers who are F-Gas certified and manufacturer-accredited — then you compare their quotes.